A friend recommended hiring Cory Legere Consulting to advise our small urgent care practice earlier this year. We experienced a change in management and had hired several new team members within a few months. Our staff was struggling with training on our Athena EHR, keeping current on billing and collections, and making our many software services work together. Cory and his team have been instrumental in helping A+ Family Urgent Care stabilize and improve our financial and administrative operations so that our providers can focus on what they do best: taking care of our patients.
Cory was truly a lifesaver throughout the entire process — from planning through go-live and beyond. While Athena provides its own support team, having Cory and his team on site brought a completely different level of expertise. Their real-world experience, ability to anticipate issues, and clear, timely communication made all the difference.
Cory’s responsiveness stood out — no matter how complex or last-minute our questions were, he provided answers quickly and with ease. He worked closely with us in real-time on workflow development and set up accelerators and efficiencies in the background to ensure smooth ordering and billing of procedures. He also created customized videos and resources for both our staff and physicians, which helped tremendously with training and adoption.
I honestly don’t know how we would have gotten through go-live without Cory’s guidance. His support didn’t just complement Athena’s; it elevated the entire experience.
Highly recommend.