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Cory was truly a lifesaver throughout the entire process — from planning through go-live and beyond. While Athena provides its own support team, having Cory and his team on site brought a completely different level of expertise. Their real-world experience, ability to anticipate issues, and clear, timely communication made all the difference.
Cory’s responsiveness stood out — no matter how complex or last-minute our questions were, he provided answers quickly and with ease. He worked closely with us in real-time on workflow development and set up accelerators and efficiencies in the background to ensure smooth ordering and billing of procedures. He also created customized videos and resources for both our staff and physicians, which helped tremendously with training and adoption.
I honestly don’t know how we would have gotten through go-live without Cory’s guidance. His support didn’t just complement Athena’s; it elevated the entire experience.
Highly recommend.
I had the privilege of working with Cory for consulting services related to our EMR, Athenahealth, and I couldn’t be more impressed with the results. Cory played a pivotal role in the build-out process, demonstrating exceptional insight into operational workflows and project prioritization. Not only that, but he went above and beyond by assisting us in building out our 3rd party applications. One aspect that truly stood out was Cory’s expertise in training our providers and staff within the Athena platform. He took the time to understand the unique needs of our specific specialty and tailored the training sessions accordingly. His ability to customize the training ensured that everyone involved felt comfortable and confident in navigating Athena’s features and functionalities. Furthermore, Cory’s proficiency in rebuilding our interfaces was invaluable. He possessed a strong command of HL7 and API interfaces, allowing us to gain a deeper understanding of these concepts. His knowledge and expertise were evident in the seamless integration of our interfaces, resulting in improved efficiency and data accuracy. Overall, I can confidently say that Cory’s contribution to our EMR implementation and optimization was instrumental in our success. His insights, dedication, and ability to deliver results were truly exceptional. I highly recommend Cory’s consulting services to any organization seeking a knowledgeable and skilled professional to enhance their EMR system. Thank you, Cory, for your outstanding work and for exceeding our expectations. We greatly appreciate your contributions to our team’s success.