I had the pleasure of working with Cory on multiple data extractions and migrations. Cory is knowledgeable, kind, quick to respond, and a great partner to work with. I appreciated how he was understanding his audience while delivering messaging. He knew when to “speak technical” versus when he needed to “speak high level”. That did not go unnoticed.
Cory was truly a lifesaver throughout the entire process — from planning through go-live and beyond. While Athena provides its own support team, having Cory and his team on site brought a completely different level of expertise. Their real-world experience, ability to anticipate issues, and clear, timely communication made all the difference.
Cory’s responsiveness stood out — no matter how complex or last-minute our questions were, he provided answers quickly and with ease. He worked closely with us in real-time on workflow development and set up accelerators and efficiencies in the background to ensure smooth ordering and billing of procedures. He also created customized videos and resources for both our staff and physicians, which helped tremendously with training and adoption.
I honestly don’t know how we would have gotten through go-live without Cory’s guidance. His support didn’t just complement Athena’s; it elevated the entire experience.
Highly recommend.